🛍️ General
We reserve the right to update or change these terms at any time. Updates will be posted on this page.
These Terms apply to all users of the site, including customers, browsers, and merchants.
By using our website, you agree to be bound by these Terms & Conditions.
Additional non-returnable items:
📦 Products & Orders
We do our best to display colors and images accurately, but we cannot guarantee that your device’s display will be 100% accurate.
All products displayed on our website are subject to availability.
We reserve the right to limit the sales of our products to any person, region, or jurisdiction.
Product descriptions and prices are subject to change without notice.
🚚 Shipping & Delivery
We are not responsible for delays caused by couriers or customs.
Orders are processed within 7 business days.
Shipping times may vary depending on location.
🔁 Returns & Refunds
- We accept returns within 7 days of delivery. Items must be unused and in original packaging.
- To initiate a return, please contact our support team with your order number.
- Refunds are issued to the original payment method after item inspection.
- Shipping fees are non-refundable unless the return is due to our error.
Need help?
Contact us at contact@novahome-distribution.fr for questions related to refunds and returns.